Jewish Community of Iceland

Privacy policy

1. Personal information we collect

We collect only the information that is reasonably necessary for our community, religious, educational, charitable, operational, security, and legal purposes.

Depending on how you interact with us, we may collect the following types of information:

Contact and identity information

This may include your name, email address, phone number, country of residence, and other basic contact details. For security reasons, we may also collect passport details, a copy of a passport, or other identification information.

Program and registration information

This may include details you provide when registering for or participating in any of our programming, events, services, or community activities.

Donation and payment information

If you donate or make a payment, we may collect information connected with the transaction, such as your name, contact details, amount, payment status, and receipt information.

We do not have access to full payment card numbers. Card payments and online transactions are processed through third-party payment providers.

Communications and preferences

We may keep records of communications with you, including emails, form submissions, messages, RSVP details, newsletter preferences, donor preferences, volunteer preferences, and requests to opt in or opt out of communications.

Photos, video, and event media

At some events, we may take photos or video for community, educational, historical, security, archival, fundraising, or publicity purposes. Where appropriate, we may ask for consent, especially for close-up images, children, or sensitive settings.

If you prefer not to be photographed or filmed at an event, please let us know.

Children’s information

For children’s programs, we may collect information about a child, parent or guardian contact details, emergency contacts, allergies, medical or safety information, permissions, and pickup arrangements.

We collect and use children’s information only as needed to run the program safely and responsibly, and we take extra care with this information.

Health, allergy, dietary, accessibility, and safety information

You may choose to provide allergy, dietary, accessibility, medical, emergency, or safety-related information. We use this information only for the purpose for which it was provided, such as preparing food safely, providing appropriate access, or responding to an emergency.

Security information

For security reasons, we may request registration details, passport details, a copy of a passport, other identification, or other relevant information before or during certain events or visits.

Security cameras are in use at our premises. Security recordings are used for safety, security, incident review, and legal purposes. Access is limited to people who need it for security purposes.

Security information is not shared except where necessary for security, safety, legal compliance, or law enforcement purposes.

Website and technical information

When you visit our website, we may collect technical information such as IP address, browser type, device information, pages visited, referring website, approximate location, cookie identifiers, and similar analytics information.

2. How we collect information

We may collect information directly from you when you:

fill out a form;
register for an event;
contact us by email, phone, WhatsApp, social media, or another messaging service;
attend an event or program;
donate or make a payment;
subscribe to updates;
volunteer;
request services or information;
visit our website;
interact with us in person.

We may also receive information from parents or guardians, family members, group leaders, travel organizers, partner organizations, service providers, or public sources, where appropriate and lawful.

3. Why we use personal information

We use personal information for the following purposes:

to register people for events, programs, classes, meals, and services;
to communicate with participants, visitors, donors, volunteers, community members, and the public;
to provide religious, educational, charitable, cultural, kosher, tourist, and community services;
to manage donations, receipts, payments, invoices, accounting, and donor records;
to run children’s programs safely and responsibly;
to respond to inquiries and requests;
to send newsletters, updates, invitations, fundraising appeals, and community notices;
to manage security, safety, access control, and emergency situations;
to document community life and maintain appropriate historical or archival records;
to improve our website, forms, events, and services;
to comply with legal, tax, accounting, regulatory, insurance, and reporting obligations;
to protect our rights, property, community, staff, volunteers, participants, and visitors.

4. Legal bases for processing

We process personal information only where we have a lawful basis to do so.

Depending on the situation, our legal basis may include:

Consent

We may rely on your consent when you sign up for newsletters, allow photos or videos to be used, provide certain sensitive information, or choose to receive particular communications.

You can withdraw consent at any time. Withdrawing consent does not affect processing that took place before the withdrawal.

Contract or steps before a contract

We may process information when necessary to provide a service you requested, process an event registration, complete a purchase, arrange a booking, or respond to a specific request.

Legal obligation

We may process information when required for tax, accounting, donation records, employment, safeguarding, safety, regulatory, or other legal obligations.

Legitimate interests

We may process information where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

Our legitimate interests may include running a safe and organized community, communicating with people who interact with us, managing events and services, maintaining records, improving our work, protecting security, and supporting our charitable and religious mission.

Religious and not-for-profit activities

Because we are a religious and community organization, some processing may relate to our not-for-profit religious, charitable, educational, and community purposes. Where information is sensitive, we handle it with appropriate care and only process it where permitted by law.

Vital interests

In rare cases, we may process information where necessary to protect someone’s life, health, or safety, for example in a medical or emergency situation.

5. Newsletters, invitations, and fundraising communications

We may send emails or messages about community news, events, programs, classes, campaigns, fundraising, holiday information, and other updates.

You can unsubscribe or ask to stop receiving these communications at any time by using the unsubscribe link where available or by contacting us.

We may still send necessary service messages, such as event updates, registration confirmations, donation receipts, safety information, or replies to your requests.

6. Donations and financial records

If you donate to us, we may keep records of your donation, contact details, receipts, correspondence, donor preferences, and related information.

We keep donation and financial records as needed for accounting, tax, reporting, audit, legal, relationship-management, and charitable purposes.

Payment processing may be handled by third-party providers. Their own privacy terms may also apply.

7. Photos and videos

We may use photos and videos from public or community events for our website, newsletters, social media, printed materials, archives, donor updates, and community documentation.

We try to be especially careful with children, private religious settings, sensitive events, and close-up images.

If you want a photo or video of you removed from our public materials, please contact us. We will review the request and, where reasonable and possible, remove it or stop using it going forward.

8. Security and identification

For security reasons, we may request registration details, passport details, a copy of a passport, other identification, or other relevant information before or during certain events or visits.

Security cameras are in use at our premises. Security recordings are used for safety, security, incident review, and legal purposes. Access is limited to people who need it for security purposes.

Guest lists or registration details may be shared with security personnel, a doorman, or law enforcement where necessary for security, safety, or legal reasons.

9. Who we share information with

We do not sell personal information.

We do not share personal information unnecessarily. Access to personal information is limited to people and service providers who need it for the purposes described in this policy.

For example, we may use online software, website tools, form platforms, email systems, payment providers, accounting services, and similar services to help us operate. These providers may process information on our behalf, but they are not permitted to use it for their own unrelated purposes.

We may share guest lists, registration details, identification information, or security-related information with security personnel, a doorman, police, law enforcement, courts, regulators, or government authorities where necessary for security, safety, legal compliance, or legal claims.

We may also share limited information with accountants, auditors, legal advisers, insurers, or other professional advisers where necessary for accounting, legal, insurance, or compliance purposes.

10. International software and services

We are based in Iceland, but some of the software, online platforms, and service providers we use may operate from other countries, including outside the European Economic Area (EEA).

We do not sell personal information or intentionally provide it to outside companies for their own marketing. Where a service provider processes information on our behalf, we use it for the purposes described in this policy and take reasonable steps to ensure the information is handled appropriately.

12. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

When information is no longer needed, we will delete it, anonymize it, or securely archive it as appropriate.

12. Cookies and website analytics

Our website may use cookies and similar technologies to make the site work, improve the user experience, understand how visitors use the site, remember preferences, provide forms or payment functions, and support security.

Cookies may be set by us or by third-party services used on our website, such as website hosting, analytics, embedded content, payment tools, forms, maps, videos, or social media integrations.

We may use analytics tools, such as Google Analytics or similar services, to understand website traffic and improve our website. These tools may collect information such as pages visited, time spent on pages, browser type, device type, approximate location, referring website, and interactions with the site.

Where required, we will ask for consent before using non-essential cookies.

You can usually control cookies through your browser settings. Blocking some cookies may affect how the website works.

13. Links to other websites

Our website may contain links to third-party websites, services, donation platforms, payment processors, social media pages, or embedded content.

We are not responsible for the privacy practices of other websites or platforms. Please review their privacy policies separately.

14. How we protect information

We use reasonable technical, organizational, and physical measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include access controls, password protection, secure systems, limited access to sensitive information, staff and volunteer guidance, and careful handling of records.

No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take privacy and security seriously.

15. Your rights

Subject to applicable law, you may have the right to:

request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your information;
object to certain processing;
request restriction of processing;
request data portability in certain circumstances;
withdraw consent where we rely on consent;
opt out of marketing or fundraising communications;
lodge a complaint with a data protection authority.

Some rights are limited in certain circumstances. For example, we may need to keep some information for legal, accounting, security, safeguarding, or legitimate organizational reasons.

To exercise your rights, please contact us at info@jewishiceland.com. We may need to verify your identity before responding.

16. Complaints

If you are concerned about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to contact the Icelandic Data Protection Authority:

Persónuvernd
Website: www.personuvernd.is

17. Visitors from outside Iceland and the EEA

Our website and services may be used by visitors from outside Iceland and outside the EEA, including the United States.

If you contact us, register for an event, donate, make a payment, or use our services from outside Iceland, your information may be processed in Iceland, the EEA, the United States, or other countries where our service providers operate.

We protect personal information according to this policy, regardless of where you are located.

18. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last updated” date.

If we make significant changes, we may provide additional notice where appropriate.

19. Contact us

For questions, requests, or concerns about this Privacy Policy or your personal information, please contact: info@jewishiceland.com